The State of Public Transit 2025 Industry Report
Public transit is at a pivotal moment. After weathering a global pandemic that reshaped travel patterns, agencies are now navigating a complex mix of recovery and reinvention. The good news? Ridership is back—exceeding pre-pandemic levels in many cities across the US. The challenge? Funding stability remains uncertain, and agencies are under pressure to do more with less.
This year's State of Public Transit—our sixth annual edition—dives deep into the hard numbers behind these trends. We explore the real implications of recent funding wins, the evolving role of technology in operations, and the strategies agencies are using to adapt to changing rider expectations. Our goal is simple: to provide transit professionals with actionable insights that help them tackle their most pressing challenges head-on.
Report overview
An industry snapshot of North American agencies
Our annual State of Public Transit report captures insights from transit professionals across North America. The report is based on thousands of agency conversations, data from over 300 transit agencies, and a survey of more than 80 transit agency staff from a variety of departments, agency sizes, service area types, agencies using Swiftly, and those not using Swiftly.
What functional area do you work in?
How many vehicles are in your agency's fleet?
